As seen in the January 23, 2006, COMPTEL Connection
Headquarters: Chatham, NJ
Q: Describe your organization
A: Vertek Corporation, founded in 1988, has as its corporate mission to be a leader for designing and implementing successful business models that help sell, order, provision and fulfill communications services. Located in Chatham, NJ with a Client Care Center in Colchester, VT, Vertek provides communications service providers with a provisioning model that is significantly less expensive and more focused on customer service than its clients are able to provide with their own resources. As a result of hundreds of client projects, Vertek has developed unique expertise and capabilities in network migrations, revenue assurance and recovery, complex provisioning and business consulting. These services are offered in a variety of delivery options including full business process outsourcing at the Client Care Center in VT. Vertek is recognized for providing high value results and has received a number of supplier awards from its customers as well as industry recognition.
Q: To what do you attribute your company's success in the industry?
A: Vertek Corporation has survived the ups and downs of the telecommunications industry for the past 18 years due to the excellence of its delivery of projects to its clients. Our clients find tremendous value in our work because we understand the end to end process of providing complex services to their customers.
Q: Describe some of your company's most recent achievements.
A: Vertek Corporation has been very fortunate to win a number of contracts with leading Tier 1, 2 and 3 telecommunications companies over the past 12 months. AT&T, SBC, Level 3, Global Crossing, TelCove, McGraw Communications and Qwest are a few of the companies that have come to rely on our services for network migrations, revenue assurance and engineering and provisioning services.
Vertek has recently announced an all in one Managed Financial Assurance Platform to achieve better performance over Costs, Revenues and Customer Profitability. Vertek's Managed Financial Assurance Platform (MFAP) combines best in class data processing, analytic tools and user reporting applications, with specialized, managed care support tailored to the needs of their business.
Q: Why is it important for your company to be a COMPTEL member?
A: There is a lot of value in taking advantage of COMPTEL’s educational programs. COMPTEL plays a key role in keeping our clients up to speed on where the industry is heading from a regulatory, technology and marketplace perspective.