As seen in the September 12, 2005, COMPTEL Connection

Cbeyond Communications
Headquarters: Atlanta, GA
www.cbeyond.net

Q: Describe your organization
A:
Cbeyond Communications, a privately held, Atlanta-based Managed Services Provider is a leader in the emerging local voice and broadband services market and manages a 100% Voice over Internet Protocol (VoIP), facilities-based, private, local phone network. Using VoIP and a Cisco-powered network, Cbeyond delivers to small business customers in Atlanta, Chicago, Dallas-Ft. Worth, Denver and Houston an integrated package of high quality local and long distance telephony services, high-speed Internet access and Internet-based applications for about the same price that small businesses typically pay for local and long distance service alone.

Q: To what do you attribute your company's success in the industry?
A:
Cbeyond has leveraged VoiIP to build a next generation telephone company and has become a model for the competitive telecommunications industry from a sales, technology, financial and regulatory perspective. The company maintains a disciplined focus on their small business market of 4-200 employees.

Q: Describe some of your company's most recent achievements.
A:
Notables:

  • Over 15,000 customers as of March 2005
  • VoIP network processes nearly 2 million calls per day
  • Customer churn rate of less than 1% per month
  • 100% of customers are billed on-line and > 30% pay on-line
  • Launched BeyondVoice with SIPconnect, the First Integrated VoIP and Broadband Internet Service Designed Specifically for Direct IP Peering with IP PBXs in February 2005


Q: Why is it important for your company to be a COMPTEL member?
A:
COMPTEL serves as the national voice for the competitive community with its sole purpose to protect, preserve and facilitate the competitive eco system so that competitors can continue to bring value and innovation to the customers we serve. Cbeyond is an obvious supporter of that mission.

 









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